Claims

Filing an Insurance Claim

Muller Insurance is always there to help if you have questions or need to file a claim with your insurance company. Below we have listed the contact information for every insurance company we represent.

AIG_Insurance_300x150

AIG
Rating: A+
Phone: 888-760-9195
Address: 175 Water St, NY, NY 10038
www.aig.com

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AmTrust Financial Services, Inc.
Rating: A
Phone: 212-220-7120
Fax: 212-220-7130
Address: 59 Maiden Lane
43rd Floor
New York, NY 10038

Andover_Insurance_Insurance_300x150

Andover – Baystate & Merrimack
Rating: A+
Call Agent to report claim.
Claims after hrs. call 1-800-225-0770
www.andovercompanies.com

American_Strategic_Insurance_300x150

ASI
Toll Free: 866-274-5677
Fax: 866-274-3299
Address: P.O. Box 20089
St. Petersburg, FL 33742
Email: claims@asicorp.org

chubb-logo

Chubb / Great Northern / Vigilant & Federal
Phone: 1-800-CLAIMS-0 (1-800-252-4670)
Online: Chubb’s Online Claim Reporting Application
Fax: 1-800-300-2538
www.chubb.com

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Cumberland Mutual Insurance Co.
Rating: A-
Billing: 1-800-232-6992 x-7
Claims: 1-856-332-5589 (8:45AM to 4:45PM M-F)
After Normal Business Hours
For New Jersey 1-866-794-6398
www.cumberlandgroup.com

Farmers_Insurance_300x150

Farmers Mutual of Salem
Rating: A-
Billing: 1-800-498-0954 x-2
Claims: 1-800-498-0954 x-3
www.farmersofsalem.com

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Fidelity National Flood Insurance Co.
Rating: A-
Billing: 1-800-498-0954 x-2
Claims: 1-800-498-0954 x-3

Fitchburg_Insurance_300x150

Fitchburg Mutual / Norfolk & Dedham
Rating: A-
Billing: 1-800-323-8841 x-8
Claims: 1-800-323-8841 x-4
www.ndgroup.com

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Foremost Insurance Company Group
Rating: A
Billing: 1-800-237-2060
Claims: 1-800-527-3905
www.foremoststar.com

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Franklin Mutual Insurance Company / FMI Co
Rating: A+
Billing: 1-800-842-0551 x-2
Claims: 1-800-842-0551 x-3
Credit Card Payment by Phone: Weekdays between 8 a.m. and 4:30 p.m. at 800-842-0551 (Option 2) and give your MasterCard or Visa information, whenever you wish to charge your insurance premium.
www.fmiweb.com

Mercury_Insurance_300x150

Mercury Indemnity Insurance Co.
Rating: A+
Billing: 1-800-987-6000 x-2
Claims: 1-800-987-6000 x-1
www.mercuryfirst.com

narragansett-bay-insurance

Narragansett
1 (800) 343-3375
E-mail: claims@nbic.com
Fax: (401)721-0700
Please remember to include your policy number.
www.nbic.com

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Philadelphia Contributionship Ins Co
Rating: A+
Billing: 1-888-627-1752 x-3
Claims: 1-888-627-1752 x-5
www.philadelphiacontributionship.com

plymouth-rock-assurance

Plymouth Rock
Claims (Phone): (888) 921-5957
Claims (Fax): (888) 472-5246
www.plymouthrocknj.com

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Progressive
Rating: A+
Pay By Phone: 1-800-876-5581
24 Hour Claims reporting: 1-800-925-2886
24 Hour Emergency
Road Side Assistance: 1-800-776-2778
24 Hour Customer fax: 1-800-229-1590
www.progressive.com

Stillwater_Insurance_300x150

Stillwater Insurance Group
Rating: A-
Mail: PO Box 45126, Jacksonville, FL 32232-5126
Toll-Free: 1-800-849-6140
www.stillwterinsurance.com

selective-flood-insurance-1

Selective Flood
Rating: A
Billing: 1-877-348-0552 x-1
Claims: 1-800-348-0552
Claims Fax No: 1- 973-948-4415

Underwriting, Customer Service and Claims:
40 Wantage Ave., CN 101
Branchville, NJ 07890
877-348-0552 (Follow the prompts)

All Flood Renewal Payments can be sent to the following address:
Selective Insurance – Flood
P.O Box 382034
Pittsburgh, PA 15251-8034
Phone: 877-348-0552

All other payments:
Selective Insurance
40 Wantage Ave., CN 101
Branchville, NJ 07890
Phone: 877-348-0552

Credit Card Payments:
Visa, MasterCard, American Express and Diners Club are acceptable for new, renewal and rollover flood payments. Call 877-348-0552.
www.selective.com

TowerGroup_Insurance_300x150

Tower Group / NatGen
Rating: A-
Collection, billing and payment plan questions: (877) 490-0049
Billing Direct: 212-655-2174
Claims Direct: 212-655-2000
24 Hour Emergency: 1-888-250-2317
www.twrgrp.com

Travelers_Insurance_300x150

Travelers / St Paul / Fidelity Ins. Co
Rating: A++
Billing: 1-877-872-8651 opt. 2
Claims: 1-877-872-8651 opt. 3
www.travelers.com

Wright_Insurance_300x150

Wright Flood
Rating: A-
Claims: (800) 725-9472 OR By text you can open a claim by texting the word claim to (727) 777-7066. Once the claim is filed you can text the word status to this same number for an update on claim payments on the way
Mail: P.O. Box 33003, St. Petersburg, FL 33733-8003
www.wrightflood.com