“Giving people the knowledge to choose the right type of protection for their homes, their cars and their family, that’s what my father and grandfather did–and that’s what Roger and I try to do,” Erika explained. “I like to make everyone feel like we’re their best friend. That doesn’t happen with online insurance companies. Customers deal with a different person every time. Not here. At Muller Insurance, we have a personal relationship with our customers.”
Roger Muller Jr. is equally committed to the agency’s legacy of customer service and community involvement. Beside overseeing the agency’s daily operations, he is focused on improving how Muller serves its clients large and small. A Certified Professional Insurance Agent with 36 years of experience in the industry, Roger has served as Vice President of the Hoboken Chamber of Commerce and currently sits on the Chamber’s board. A Ramapo College alumnus, he is a member of the Hoboken Elks Club, Euclid Lodge Masons and the Hoboken Lions Club. For the past 25 years, Roger has worked closely with the Hoboken Rockets ice hockey team, serving as captain and general manager. In 1984 he was especially honored to serve a two-year term as President of the Hoboken Lions Club. “That was a really special night for me,” he said. “Judge Charles DeFazio, who was a neighbor of ours on Washington Street and a good friend of my dad, sponsored me.”
A certified a member of the Hoboken Community Emergency Response Team (CERT), Roger and the team are ready to respond to any type of local emergency like building collapses, flooding, cooling center support and crowd control during major public events.
“I’m proud to serve my community as a volunteer for CERT,” he said. “It’s not only my personal commitment to Hoboken, but as manager and agent for Muller Insurance, it helps me to better understand the needs of our community and how we, as insurance agents, can help the people of Hoboken live secure and happy lives.”
In May 2012, a year before R. John Muller passed away, the entire Muller family was honored for years of dedication to the community when the City of Hoboken renamed the corner at Washington and 10th Streets as John Muller Way.
“That was a special day for us. And everyday I pass that sign, I’m reminded of the what my family built and the lessons that were passed down from my father and grandfather,” Roger said. In March 2016, Muller Insurance was further honored to be recognized as the oldest continuously operating business in Hoboken. “That means a lot to everyone in the family and at our company. And although neither Erika nor I ever met my grandfather, we do our best every day to carry on the work he started over 120 years ago.”
“We look forward to serving you.”
Roger J Muller Jr. & Erika Muller