Hoboken’s Most Trusted Insurance Agency Since 1906

Hi, I called Mueller Insurance to renew my car insurance. I spoke to Tolga. I asked him about my policy renewal. He provided me the 6 months quote. I asked him if there was a better price. He did some research and emailed me a better quote. I was so happy. He saved me money. I quickly reviewed the policy and he processed my new insurance and canceled the existing one. I apprecitated his help. Thank you for a job well done. Carmen

Tolga saved the day! I needed home insurance a few days before a closing and he was able to get me multiple quotes, spent a ton of time talking to me and the mortgage company, including the day before and day of the closing to make sure that we had the right insurance as well as all of the documents we needed in order to close in time. Thank you so much, Tolga, for your amazing client service and thorough knowledge and communication skills!

Outstanding customer service from start to finish! If you're like me, you know you need auto insurance but aren't exactly fluent in all the fine print, coverage options, and fine-tuning it takes to find the right policy. Tolga Sungu took the time to actually explain my options instead of just pushing a quote at me. He listened to what I needed, answered every question patiently, and made sure I understood exactly what I was buying and why.

It's rare to find that level of genuine, knowledgeable service these days. If you're looking for an auto insurance agent who treats you like a person and not just a policy number, ask for Tolga Sungu. Highly recommend!

Tolga is excellent- thorough, customer focused, professional. I have been with Muller 20 years.

Helen Mbiad is a true professional. She is out to provide the best coverage and cost with the top insurance companies. Her demeanor and persistence make Muller and Helen the right choice for your insurance needs.

Tolga from Mueller Insurance has been great. Tolga helped my family with our auto and condo insurance and he was able to get great rates for us within a day or two of emailing him. Very responsive and efficient.

Tolga has been wonderful to work with, so helpful and easy to reach! Highly recommend!

Helen Mbiad has been my agent for almost 20 years, and to say she knows how to serve the public would be an understatement. Kind, courteous, leads with integrity. Always looking to see what's most important to me in different policies and then makes it happen. A huge asset to Muller Insurance and to the public as well.

Helen was very kind and patient explaining the policy throughouly. My wife and I felt very at ease receiving our policy from her and would reccomened her to anyone whose looking for an insurance policy. Helen is the best!

Had an absolute great experience working with Helen. She was so professional, kind, and caring. Helen was extremely attentive, reachable, and prompt. I am so happy that I found this agency, and even more-so Helen. Looking forward to working with her, and this agency, for years to come.

Mueller's Insurance is top-notch. I recently used them for my own home policy and helped my mother navigate her renewal process, and their team is consistently responsive, knowledgeable, and easy to work with. A special shoutout to Tolga—he was incredibly patient, took the time to listen, and helped us carefully tailor our coverage to fit our specific needs without any pressure. It is rare to find someone who genuinely cares about getting you the right policy rather than just making a sale. Tolga's professionalism and dedication to his clients are truly unmatched! Thank you Tolga -Dev

Great experience with switching my home insurance. Tolga was very helpful and was following up on every step in this process.

Thank you Tolga.

Exceptional and Proactive Professional Service

I highly recommend Esmeralda at Muller Insurance for her outstanding support following the sale of my condo at Hoboken NJ. She proactively contacted me to initiate the policy cancellation process, which I had otherwise overlooked.

Esmeralda demonstrated extensive professional knowledge and patience while guiding me through the cancellation and arranging for my refund to be issued by check. Furthermore, she provided a helpful reminder regarding the proper management of my escrow account during this transition.

Her responsiveness and thorough approach made this experience straightforward and seamless. I value her dependable service and would recommend her to anyone seeking a reliable insurance agent.

I used Muller Insurance for help with obtaining Homeowners Insurance. Tolga was excellent. Very quick to respond and have offers ready.

Helen is a great insurance agent - she worked tirelessly to find us the best coverage at the best rates. She continues to oversee our policies each year to ensure we get the best rates ongoing.

I’ve had the pleasure of working with Rosemarie for over a decade as she has assisted me with obtaining coverage for several condos and single family homes and also filing a claim when my condo flooded. Highly recommend her as she is professional, very experienced and very responsive.

I never write reviews - but I have to say that working with Tolga was one of the best experiences I have had with customer service. He was attentive, willing to work with my unique schedule, supportive in working through my policy, and made it SO easy to transfer my insurance across states. Getting a new policy sucks and takes so much time, it doesn't need to be painful working with him.

Esmeralda facilitated a rental policy for us quickly and efficiently and was a pleasure to work with. We had a great experience with Esmeralda and Muller Insurance .

Treated like family the best service anywhere. Congratulations on 120 years of commitment to Hoboken

I have worked with Muller, and specifically Helen Mbiad, for the past 17 years since buying our home in Hoboken. Helen personifies service. She is affable, knowledgeable, highly responsive - exactly the kind of person you want in your corner. Insurance can be difficult and stressful to think through, but Helen makes it approachable. A masterclass in service that others would do well to replicate.Keep up the great work!

Helen Mbiad has been great- customer focused, always reachable and knowledgeable across multiple product lines!

The best experience I have ever had dealing with both auto and home insurance. My super insurance agent "Tolga " was excellent, very informative, extremely knowledgeable, and made this process simple and easy to understand. Highly recommend him without a doubt.

I recently worked with Tolga from Muller Insurance to obtain auto insurance and Tolga did a great job! He was very responsive and helpful. He was able to find an affordable auto policy and helped me bundle my other insurance as well. Highly recommend and great to support a local business.

I worked with Terri Lengen to find a good option for my condo insurance, and she was extremely helpful. She was very responsive and effective, and helped me find a policy with better coverage at a much better price than the alternatives I already had or I was considering. Highly recommended!

We have worked with Terri Lengen now for almost two decades, she has been professional, responsive, and always finds us the best coverage for new purchases or renewals. She is our “go to” person for all our needs in New Jersey and Pennsylvania - thanks as always Terri!

Helen is amazing, she is my go-to for anything and everything insurance. She is prompt reliable and always providing great advice. I never hesitate to mention her name when i come across someone needed any insurance needs.

Today Tolga Sungu helped me and provided excellent service. After a bit of back and forth, he helped me get a new quote for my apartment insurance, offering me a great rate and excellent benefits. He answered all my questions and helped me understand the process for my apartment insurance. He's very easy to reach, whether by email or phone, and he was always on top of helping me. Thank you so much, Tolga!

I have worked with Muller for years for commercial property our insurance and flood insurance needs. Terri has been great to work with, very helpful and responsive, and always available to answer my questions in a timely manner. I would recommend Terri and Muller Insurance to anybody for whom great customer service is a must!

I have been working with Terri Lengen for over 5 years now, and she is the only reason I am sticking with Muller Insurance for all my insurance needs. Muller was first recommended to me when I bought my apartment in Jersey City, but I went back to Terri for homeowner's insurance when I bought my house four years later. She always responds immediately via email, is reachable by phone with 1 hop (which in today's world of bots and apps and IVR is premium white-glove service), and so very personable. Through my challenges with the bank pushing out closing multiple times and requiring proof in all shapes and forms, Terri has stood with me. I'm so grateful to her. When I called her, she proactively checked with me whether I was now renting my apartment, and recommended correctly that I now needed to update it to a rental, which I did promptly. Today, I called her to report a water leak and she pulled up the service line coverage, confirmed it was eligible to claim and helped me file it. This is exactly the kind of 5-star customer service that I want from my insurance agent, and I have no qualms posting this review on Google or any other website for Terri and Muller Insurance.

My experience with Helen Mbiad is excellent. Her service to secure home insurance has been so efficient and professional.I strongly recommend Ms. Helen Mbiad.

I had a great experience working with Tolga Sungu at Mueller Insurance in Hoboken, NJ. He helped me twice this year with complex condo, auto, and liability insurance needs and was incredibly knowledgeable, patient, accommodating, and effective throughout the process. I really appreciated his responsiveness and expertise. Strongly recommend Tolga and the Mueller Insurance team!

Great service! The response was quick, and the representative was very friendly, professional, and helpful. I highly recommend Tolga Sungu to anyone looking for home insurance in NJ. He made the entire process easy and pleasant!

Exceptional Service!!!!Tolga was exceptional to work with.Answered all my questions and showed a great deal of patience.

Working with Roger Muller was a great experience from start to finish. He's incredibly responsive, always available to answer questions, and took the time to walk me through my coverage options so I understood exactly what I was getting. Five stars!

I’ve had such a great experience working with Helen! She is always friendly, professional, and extremely responsive. Anytime I have a question, she gets back to me quickly and takes the time to explain everything clearly. Insurance can sometimes feel overwhelming, but Helen makes the entire process so much easier. She is dependable, knowledgeable, and you can tell she truly cares about helping her clients. It’s wonderful having someone you know you can reach out to and trust to help you. I would absolutely recommend Helen to anyone looking for a great insurance broker!